A remedial massage therapist who visits clients at home across Sydney. Hands busy all day, phone ringing out.
Business site with booking, $1,400Book a free intro callAll our work
Bookings were made by call and text. With no reminders, some visits were forgotten and others moved at the last minute.
New clients searching nearby suburbs rarely found the business. Those who called often hit voicemail mid-session, and many booked elsewhere before hearing back.
Clients pick a time and add their address. A confirmation lands straight away, a reminder the day before, and one reply moves it.
Booked: remedial massage, Thursday 6:30pm at your place. Reply C to change.
Reminder: your massage is tomorrow at 6:30pm. See you then.
We set up the Google Business Profile with services, hours and photos, and added a page for each suburb the therapist visits.
Website forms, missed calls and messages now land in the CRM. Each one gets an instant reply with a booking link, and a follow-up if it goes quiet.